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  • Hunter New England & Central Coast Primary Health Network is keen to better understand the needs of Allied Health so we can better support you. In particular, we would like to better support the way in which clinical systems and digital technologies are utilised in primary care settings.  This survey will greatly assist us in understanding how best we can work with you in this area.

    Your confidentiality is important to us. Please note that your responses are confidential, and we will not disclose identified personal data or responses. We are however collecting your personal information to help us communicate

    Hunter New England & Central Coast Primary Health Network is keen to better understand the needs of Allied Health so we can better support you. In particular, we would like to better support the way in which clinical systems and digital technologies are utilised in primary care settings.  This survey will greatly assist us in understanding how best we can work with you in this area.

    Your confidentiality is important to us. Please note that your responses are confidential, and we will not disclose identified personal data or responses. We are however collecting your personal information to help us communicate with you as work in this area develops.


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  • CLOSED: This survey has concluded.

    The Primary Health Network is seeking to get a region-wide snapshot of the experiences people have had with telehealth.

    The COVID-19 pandemic has seen an increase in telehealth use by doctors and health professionals as a way of staying connected with their patients. With social distancing measures to remain in place for the foreseeable future, the purpose of the survey is to:

    1. Understand the experience you have had with telehealth (either recently or in the past)
    2. Identify any problems you may have had during your telehealth consultation
    3. Find out what technology people have at home for telehealth.

    The survey should

    The Primary Health Network is seeking to get a region-wide snapshot of the experiences people have had with telehealth.

    The COVID-19 pandemic has seen an increase in telehealth use by doctors and health professionals as a way of staying connected with their patients. With social distancing measures to remain in place for the foreseeable future, the purpose of the survey is to:

    1. Understand the experience you have had with telehealth (either recently or in the past)
    2. Identify any problems you may have had during your telehealth consultation
    3. Find out what technology people have at home for telehealth.

    The survey should only take a few minutes to complete.  The results of the survey will be used to inform the most appropriate support we can provide the community and to health professionals to create a better telehealth experience for everyone.

    The survey will close to submissions on Thursday, May 28, 2020.

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  • CLOSED: This survey has concluded.

    Thank you for your participation in the HNECC PHN’s Health Needs Prioritisation Strategy.

    During Stage Three of the Prioritsation Strategy, the health and service needs specific to Primary Mental Health Care and Suicide Prevention will be prioritised. Input from both clinicians, through Clinical Councils, and community members, through Community Advisory Committees, is being sought to score the Seriousness of each need. The approach to consultation has been designed to be flexible and requires only a small investment of time.

    Background and detail of the methodology used in the Prioritisation Strategy is provided below. Also below is a set

    Thank you for your participation in the HNECC PHN’s Health Needs Prioritisation Strategy.

    During Stage Three of the Prioritsation Strategy, the health and service needs specific to Primary Mental Health Care and Suicide Prevention will be prioritised. Input from both clinicians, through Clinical Councils, and community members, through Community Advisory Committees, is being sought to score the Seriousness of each need. The approach to consultation has been designed to be flexible and requires only a small investment of time.

    Background and detail of the methodology used in the Prioritisation Strategy is provided below. Also below is a set of Frequently Asked Questions and Answers.

    Please score the Seriousness of health and service needs specific to Primary Mental Health Care and Suicide Prevention in the following survey.

    DOWNLOAD OVERVIEW AND FAQ DOCUMENT

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  • CLOSED: This survey has concluded.

    Where do you go for urgent care or after hours care?

    Knowing where to go for urgent health care or after hours health care can be difficult.

    Hunter New England Primary Health Network (PHN) would like to learn more from you to understand where you go to get information on urgent or out of hours health care.

    You are invited to answer this survey which will take about 5 minutes.

    The survey closes on Friday October 11, 2019.

    You will not be asked to give your name or any other

    Where do you go for urgent care or after hours care?

    Knowing where to go for urgent health care or after hours health care can be difficult.

    Hunter New England Primary Health Network (PHN) would like to learn more from you to understand where you go to get information on urgent or out of hours health care.

    You are invited to answer this survey which will take about 5 minutes.

    The survey closes on Friday October 11, 2019.

    You will not be asked to give your name or any other identifying information about you.

    Thank you for completing the survey.

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  • CLOSED: This survey has concluded.

    Health care on the Central Coast

    Where do you go for urgent care or after hours care?

    Knowing where to go for urgent health care or after hours health care can be difficult.

    Central Coast Local Health District (CCLHD) and the Primary Health Network (PHN) would like to learn more from you to understand where you go to get information on urgent or out of hours health care on the Central Coast.

    You are invited to answer this survey which will take about 5 minutes.

    The survey closes on Friday

    Health care on the Central Coast

    Where do you go for urgent care or after hours care?

    Knowing where to go for urgent health care or after hours health care can be difficult.

    Central Coast Local Health District (CCLHD) and the Primary Health Network (PHN) would like to learn more from you to understand where you go to get information on urgent or out of hours health care on the Central Coast.

    You are invited to answer this survey which will take about 5 minutes.

    The survey closes on Friday October 4, 2019.

    You will not be asked to give your name or any other identifying information about you.

    Thank you for completing the survey.

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  • CLOSED: This survey has concluded.

    HNECC has implemented a strategy to prioritise the Health Needs identified through the Needs Assessment process, which will strengthen the capacity of HNECC to respond to local needs. A Modified Hanlon Method for Prioritising Health Problems has been used to score and rank in priority order a sub-set of the Health Needs from the updated Core Needs Assessment.

    To perform this exercise, representatives from the HNECC Health Planning team attended a meeting of each of the Clinical Councils to guide council members through scoring the Seriousness of each health need. Individual scores were than averaged across all participating Clinical

    HNECC has implemented a strategy to prioritise the Health Needs identified through the Needs Assessment process, which will strengthen the capacity of HNECC to respond to local needs. A Modified Hanlon Method for Prioritising Health Problems has been used to score and rank in priority order a sub-set of the Health Needs from the updated Core Needs Assessment.

    To perform this exercise, representatives from the HNECC Health Planning team attended a meeting of each of the Clinical Councils to guide council members through scoring the Seriousness of each health need. Individual scores were than averaged across all participating Clinical Council members to calculate a score for each need. The HNECC Executive team determined the Feasibility of addressing each health need and the HNECC Health Planning team calculated the Size of the population affected by each health need. Once the needs were scored against each of the factors, a total priority score was calculated for each using the following formula: Total score = (A + 2B) x C. The needs were then ranked by score, with the highest scoring need considered to be of the highest priority and so forth.

    This approach has been used to prioritise the Health Needs specific to General Population Health and Aboriginal and Torres Strait Islander Health. The equivalent Service Needs will now be prioritised using the same method as for the Health Needs, however Size and Seriousness of a Service Need will be conceptualised as the Size of the population affected by the Service deficiencies and the Seriousness of the impact on the population resulting from the Service deficiencies. Needs specific to Primary Mental Health Care and Suicide Prevention, or Alcohol and Other Drug Treatment will be prioritised using this methodology later in 2019, with Seriousness being scored by specific Reference Groups rather than the Clinical Councils in their entirety.



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  • CLOSED: This survey has concluded.

    The Terms of Reference for the Clinical Councils indicate regular reviews be undertaken to evaluate effectiveness of each council.  

    These reviews are also used to determine if the current model is appropriate or if any refinements are needed.  

    Your assistance by responding to this evaluation survey is appreciated and will assist with future development of the Councils.

    The Terms of Reference for the Clinical Councils indicate regular reviews be undertaken to evaluate effectiveness of each council.  

    These reviews are also used to determine if the current model is appropriate or if any refinements are needed.  

    Your assistance by responding to this evaluation survey is appreciated and will assist with future development of the Councils.

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  • CLOSED: This survey has concluded.

    Thank you for your contribution to the development of the organisation’s “We Will” Statements. 

    We appreciate that this process has been a change to the way we have all had to think, and I sincerely hope I haven’t bored you to tears with my various analogies in an attempt to try and help support this new way of thinking and progressing the organisation together. You’ve been keeping me busy!

    This process isn’t over, there is still some work to do.

    That work though is about refinement, cascading down to our own objectives and contributions and should

    Thank you for your contribution to the development of the organisation’s “We Will” Statements. 

    We appreciate that this process has been a change to the way we have all had to think, and I sincerely hope I haven’t bored you to tears with my various analogies in an attempt to try and help support this new way of thinking and progressing the organisation together. You’ve been keeping me busy!

    This process isn’t over, there is still some work to do.

    That work though is about refinement, cascading down to our own objectives and contributions and should result in some pretty exciting outcomes.

    So, where to from here?  

    Your feedback to the following survey will help us to really refine the “We Will” statements. Selfishly it will also help me to achieve a number of things I hope will make life easier for us in the long run.

    After the “We Will” statements have been agreed to, finalised and signed off they will be used to drive the final steps of an operational plan.

    The operational plan will cover 12 Month periods, in line with Activity Work Plan commitments for the Department of Health. Additionally though it is being designed to capture our building commitments - include the Horizons -  and map the development of activities over the five year strategic period, to keep us on track to achieving the big picture. 

    After the template for the operational plan is completed work to develop a dashboard report will be undertaken as well, so we can close the loop, showcase our work, see our progress and most importantly tell “Our Story”.

    I hope this extra next steps context is useful, if at any point you have questions, concerns, ideas and want to discuss please make contact.

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  • CLOSED: This survey has concluded.
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  • CLOSED: This survey has concluded.

    For many people, leaving hospital can be challenging, for a number of reasons.

    HNECC PHN is investigating what kind of support is needed for someone when returning to their home or community after a hospital stay. 

    You can withdraw from the survey at any time. Your information will be deidentified and used anonymously. If you have any questions about the survey or its purpose, please contact Amy on 0448 857 194 or via email aclydesmith@hneccphn.com.au


    For many people, leaving hospital can be challenging, for a number of reasons.

    HNECC PHN is investigating what kind of support is needed for someone when returning to their home or community after a hospital stay. 

    You can withdraw from the survey at any time. Your information will be deidentified and used anonymously. If you have any questions about the survey or its purpose, please contact Amy on 0448 857 194 or via email aclydesmith@hneccphn.com.au


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  • CLOSED: This survey has concluded.
    HNECC has developed a strategy to prioritise the Health Needs identified through the Needs Assessment process, which will strengthen the capacity of HNECC to respond to local needs. This Health Needs Prioritisaton Strategy involves using a modified version of the Hanlon Method for Prioritising Health Problems, a popular technique for objectively scoring health needs to create a list of priorities.

    This strategy is being led by the Health Planning team with involvement from the Clinical Councils and the Executive team. The strategy is presented in greater detail below but involves scoring the identified health needs against three key factors. The

    HNECC has developed a strategy to prioritise the Health Needs identified through the Needs Assessment process, which will strengthen the capacity of HNECC to respond to local needs. This Health Needs Prioritisaton Strategy involves using a modified version of the Hanlon Method for Prioritising Health Problems, a popular technique for objectively scoring health needs to create a list of priorities.

    This strategy is being led by the Health Planning team with involvement from the Clinical Councils and the Executive team. The strategy is presented in greater detail below but involves scoring the identified health needs against three key factors. The Heath Planning team will guide the three Clinical Councils through a process of scoring the Seriousness of each need and create an average Seriousness score for each. The Health Planning team will also calculate the Size of each need and work with the Executive team to score the Feasibility of addressing each of the needs. Each of these three processes will occur independently and will feed into a final priority score for each need which will be calculated by the Health Planning team. Once a priority score has been calculated, health needs will be ranked by score, with the highest scoring need considered to be of the highest priority and so forth.

    Please note, this strategy is only suitable for prioritising the Health Needs (i.e. rural health disparities; or high rates of overweight and obesity), not the Service Needs (i.e. lack of health service integration; or coordination and information sharing). Also, due to the volume of Health Needs identified for the HNECC PHN region, this technique will initially be used to rank the identified needs specific to General Population Health and Aboriginal and Torres Strait Islander Health, and not those specific to Primary Mental Health Care and Suicide Prevention, or Alcohol and Other Drug Treatment.


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