Commissioned Services Availability | Central Coast

This page has been developed to help identity service availability and changes for Primary Health Network Commissioned Services duirng the COVID-19 pandemic.

CENTRAL COAST

Organisation	Program/ Service	Operating	Referral Pathway	Details
Central Coast Local Health District	Mobile X-Ray Service	Yes	Unchanged	Service availablity unchanged. Adhering to strict hygiene and social distancing
	Youth Complex	Yes	Unchanged	A small number of clients continue to be offered face-to-face services, however the majority of clients have moved to phone service delivery
	Headspace
	* Gosford	Yes	Unchanged	Maintaining some face-to-face session, however there is an enocuragement to move to telehealth services where clinically appropriate. Groups suspended temporarily, however all other aspects of the service remains available, including intake, triage, GP appointments, family counselling and social support.
	* Lakehaven	Yes	Unchanged
Central Coast Primary Care	Primary Mental Health Stepped Care
	* Psychological Services	Yes	Via PRIMA	Encouraging telehealth platforms where clinically appropriate, however some face-to-face sessions are available.
	* Clinical Care Coordination	Yes	Via PRIMA	Encouraging telehealth platforms where clinically appropriate, however some face-to-face sessions are available.
	* Psychological Services in RACF	Yes - limited to telehealth only	Via PRIMA	Face-to-face services have ceased inline with access restrictions to facilities, however telehealth sessions are being offered and supported.
	NPS-Ext & Continuity of Support - PIR extension	Yes	Unchanged	Encouraging telehealth platforms wherever appropriate, however some individual face-to-face sessions are available if physical space allows. Alternative methods have been implemented for home-based support, and online platforms are being explored for group sessions.
	Transitional Care Packages	Yes	Unchanged	Encouraging telehealth platforms where clinically appropriate, however some face-to-face sessions are available. Access to Inpatient Units has been restricted, however alternative methods of contacts are being implemented
	Cancer Screening - Wyong	No	Suspended until further notice	Clinics have been suspended, however the Clinical Director continues to monitor and triage patients who will require a repeat CST in the coming months as follow up for previous HPV or for tests for cure will be triaged through private practices to undertake this screening.
	After Hours Clinics
	* Bridges Erina	Yes	Not required	Individual face to face sessions are offered at the discretion of the GP, if deemed that there is no risk of having contracted COVID-19 and the consultation can not be delivered via tele-health.Both Erina and Kanwal have tele-health capacity. Services have ceased to COVID or flu symptomatic patients presenting at the after hours servics"
	* Bridges Kanwal
	* Woy Woy			Individual face to face sessions are offered at the discretion of the GP, if deemed that there is no risk of having contracted COVID-19 and the consultation can not be delivered via tele-health. Services have ceased to COVID or flu symptomatic patients presenting at the after hours servics"
Coast Community Connections Ltd	D&A Treatment - Counselling services	Yes	Unchanged	No face-to-face sessions are offered, however counselling and case management services continue using telehealth platforms
Kamira	D&A Treatment - residential treatement	No residential services are operating	Suspended until further notice	Kamira is delivering a modified service referred to as the 'Remote Treatment Service'. All clients are engaged through the use of Zoom for; Check ins, counselling sessions, therapeutic groups, parenting groups, at home learning, tedx talks, case management and additional support as required.
Lifeline Direct	Suicide Prevention Community Engagement, Education & training	No	Suspended until further notice	Suicide prevention education and training has suspended temporarily. It is expected that some online modules will be available in the coming months.
New Horizons Enterprises Ltd	Psychosocial Support Services Phase 2	Yes	Unchanged	Maintaining some face-to-face session, however there is an enocuragement to move to telehealth services where clinically appropriate. Groups suspended temporarily, however online platforms being explored
New Horizons Enterprises Ltd	NPS-Ext & Continuity of Support - D2DL PHaMs	Yes	Unchanged	Maintaining some face-to-face session, however there is an enocuragement to move to telehealth services where clinically appropriate. Some community-based individual support also continues, however social distancing and strict hygiene practices are in place. Groups suspended temporarily until alternatives can be implemented.
Ngaimpe - The Glen	Peer Navigation	Yes - limited to telehealth only	Unchanged	Telehealth is provided to clients who have completed the program, however as the structure is now only via telehealth there is greater opportunity to engage pre-admission with clients. Regular online group forums continue to support and engage with peer networks.
Ngaimpe - The Glen	D&A Treatement - residential rehab	Yes	Unchanged	Residential services continue adhering to social distancing and hygiene recommendations. Some limitations with transition services, however online job-readiness training and telehealth support is being provided to address these limitations
Yerin AHS	Integrated Team Care	Yes	Unchanged	Limited face-to-face session are available, however there is a strong enocuragement to move to telephone services where clinically appropriate. Staff are 'checking in' regularly with all clients and providing well-being packs
Yerin AHS	Yadhaba Integrated Well-being Program (AOD/Indigenous Mental Health)	Yes	Unchanged	Maintaining some face-to-face session, however there is an encouragement to move to telephone services. Groups have been suspended in line with Commonwealth advice. Staff are 'checking in' regularly with all clients and providing well-being packs

This page has been developed to help identity service availability and changes for Primary Health Network Commissioned Services duirng the COVID-19 pandemic.

CENTRAL COAST

Organisation	Program/ Service	Operating	Referral Pathway	Details
Central Coast Local Health District	Mobile X-Ray Service	Yes	Unchanged	Service availablity unchanged. Adhering to strict hygiene and social distancing
	Youth Complex	Yes	Unchanged	A small number of clients continue to be offered face-to-face services, however the majority of clients have moved to phone service delivery
	Headspace
	* Gosford	Yes	Unchanged	Maintaining some face-to-face session, however there is an enocuragement to move to telehealth services where clinically appropriate. Groups suspended temporarily, however all other aspects of the service remains available, including intake, triage, GP appointments, family counselling and social support.
	* Lakehaven	Yes	Unchanged
Central Coast Primary Care	Primary Mental Health Stepped Care
	* Psychological Services	Yes	Via PRIMA	Encouraging telehealth platforms where clinically appropriate, however some face-to-face sessions are available.
	* Clinical Care Coordination	Yes	Via PRIMA	Encouraging telehealth platforms where clinically appropriate, however some face-to-face sessions are available.
	* Psychological Services in RACF	Yes - limited to telehealth only	Via PRIMA	Face-to-face services have ceased inline with access restrictions to facilities, however telehealth sessions are being offered and supported.
	NPS-Ext & Continuity of Support - PIR extension	Yes	Unchanged	Encouraging telehealth platforms wherever appropriate, however some individual face-to-face sessions are available if physical space allows. Alternative methods have been implemented for home-based support, and online platforms are being explored for group sessions.
	Transitional Care Packages	Yes	Unchanged	Encouraging telehealth platforms where clinically appropriate, however some face-to-face sessions are available. Access to Inpatient Units has been restricted, however alternative methods of contacts are being implemented
	Cancer Screening - Wyong	No	Suspended until further notice	Clinics have been suspended, however the Clinical Director continues to monitor and triage patients who will require a repeat CST in the coming months as follow up for previous HPV or for tests for cure will be triaged through private practices to undertake this screening.
	After Hours Clinics
	* Bridges Erina	Yes	Not required	Individual face to face sessions are offered at the discretion of the GP, if deemed that there is no risk of having contracted COVID-19 and the consultation can not be delivered via tele-health.Both Erina and Kanwal have tele-health capacity. Services have ceased to COVID or flu symptomatic patients presenting at the after hours servics"
	* Bridges Kanwal
	* Woy Woy			Individual face to face sessions are offered at the discretion of the GP, if deemed that there is no risk of having contracted COVID-19 and the consultation can not be delivered via tele-health. Services have ceased to COVID or flu symptomatic patients presenting at the after hours servics"
Coast Community Connections Ltd	D&A Treatment - Counselling services	Yes	Unchanged	No face-to-face sessions are offered, however counselling and case management services continue using telehealth platforms
Kamira	D&A Treatment - residential treatement	No residential services are operating	Suspended until further notice	Kamira is delivering a modified service referred to as the 'Remote Treatment Service'. All clients are engaged through the use of Zoom for; Check ins, counselling sessions, therapeutic groups, parenting groups, at home learning, tedx talks, case management and additional support as required.
Lifeline Direct	Suicide Prevention Community Engagement, Education & training	No	Suspended until further notice	Suicide prevention education and training has suspended temporarily. It is expected that some online modules will be available in the coming months.
New Horizons Enterprises Ltd	Psychosocial Support Services Phase 2	Yes	Unchanged	Maintaining some face-to-face session, however there is an enocuragement to move to telehealth services where clinically appropriate. Groups suspended temporarily, however online platforms being explored
New Horizons Enterprises Ltd	NPS-Ext & Continuity of Support - D2DL PHaMs	Yes	Unchanged	Maintaining some face-to-face session, however there is an enocuragement to move to telehealth services where clinically appropriate. Some community-based individual support also continues, however social distancing and strict hygiene practices are in place. Groups suspended temporarily until alternatives can be implemented.
Ngaimpe - The Glen	Peer Navigation	Yes - limited to telehealth only	Unchanged	Telehealth is provided to clients who have completed the program, however as the structure is now only via telehealth there is greater opportunity to engage pre-admission with clients. Regular online group forums continue to support and engage with peer networks.
Ngaimpe - The Glen	D&A Treatement - residential rehab	Yes	Unchanged	Residential services continue adhering to social distancing and hygiene recommendations. Some limitations with transition services, however online job-readiness training and telehealth support is being provided to address these limitations
Yerin AHS	Integrated Team Care	Yes	Unchanged	Limited face-to-face session are available, however there is a strong enocuragement to move to telephone services where clinically appropriate. Staff are 'checking in' regularly with all clients and providing well-being packs
Yerin AHS	Yadhaba Integrated Well-being Program (AOD/Indigenous Mental Health)	Yes	Unchanged	Maintaining some face-to-face session, however there is an encouragement to move to telephone services. Groups have been suspended in line with Commonwealth advice. Staff are 'checking in' regularly with all clients and providing well-being packs

Page published: 06 May 2020, 05:48 AM